Privacy Policy
Last updated: September 6, 2026
ShinApp ("we", "us", or "our") operates a platform that connects clients with construction, repair, and equipment-rental specialists and companies. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By creating an account or otherwise using ShinApp, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information you provide directly to us, information generated as you use the platform, and information collected automatically.
Account information
When you register, we collect your name, email address, phone number, password, and the role you sign up as (client, master, or company).
Profile information
Depending on your role, this may include your avatar, business details such as your tax identification number (ITN), region and city, working areas, portfolio images, and any social media links you choose to add.
Content you create
This includes announcements, orders, reviews, messages you exchange with other users, and any images you upload.
Technical and usage information
We automatically record technical data such as your IP address, browser and device type, and pages you visit. For example, we use this data to count views on announcements once per visitor per day, and to detect and prevent fraudulent or automated activity.
Cookies and similar technologies
We use cookies and local storage to keep you signed in, remember your language preference, and understand how the platform is used.
How We Use Your Information
- To create and manage your account and provide access to the platform.
- To connect clients with masters and companies, and to enable orders, messaging, and reviews.
- To send you notifications about orders, messages, and announcements relevant to you.
- To respond to your questions and support requests.
- To detect, prevent, and investigate fraud, abuse, and security incidents, including inflated or fake view counts.
- To improve the platform, develop new features, and comply with our legal obligations.
How We Share Your Information
We do not sell your personal information. We share it only in the following situations:
- With other users, when information is part of your public profile, an announcement, or a conversation you take part in.
- With service providers who help us operate the platform, such as hosting, file storage, and email delivery providers, under obligations to protect your data.
- With Google, if you choose to sign in or register using your Google account.
- When required by law, or to protect the rights, safety, and property of ShinApp, our users, or the public.
Data Retention
We keep your information for as long as your account is active or as needed to provide the platform, resolve disputes, and comply with our legal obligations. You may request deletion of your account at any time.
Data Security
We use reasonable technical and organizational measures to protect your information, including password hashing and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your account and associated data.
- Object to or restrict certain uses of your information.
To exercise any of these rights, contact us using the details below.
Children's Privacy
ShinApp is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: